1. Retail accounts are very easy to create. All you have to do is click on the "CREATE ACCOUNT" link from the "MY ACCOUNT" page.
2. Next, you will need to fill out all of the required information fields accompanied with an " * " asterisk.
3. Once the form is completed, simply click on the "Continue" link at the bottom of the page.
4. Another page will appear that will read "TEXT ACCOUNT CREATED". From there, simply go back to the "MY ACCOUNT" link on the home page and log in to your new account.
5. PASSWORDS: all passwords to our store are "encrypted" which means they cannot be seen, not even by us. Therefore, they will appear as a series of black dots.
Please keep your password in a safe location. However, if you should happen to lose, or forget your password, generating another is an easy step.
2. Type in your password in the top field, then type in the new password in the "NEW PASSWORD" field. Again, type in the new password in the "CONFIRM PASSWORD" field. (Note that you cannot copy and paste your new password in order to save time. You must type it in.)
4. This means that a new password has been sent to your email address. The new password will contain upper and lower case letters and must be entered in just as they appear in your email message. An example password may look like this: JwsEE.
Again, you can always change this to a password that is more convenient for you.
You can either click "Yes" each time to bypass this message, or change your internet settings and include our online store among your trusted websites.
How to change your settings In Internet Explorer:
If you can't find what you are looking for in the pages, you can always use the search box located at the bottom of the main menu to the left of the web site.
You will want to type carefully as the search often does not find mispelled words
You can easily add multiples of one item by simply typing in the amount in the box, then click on the "Continue" button.
If you want to remove an item, just check the box under "Remove" and then click on "Update Cart"
1. If your account was recently added into our system, it might take a few hours before it is processed completely for logging in. If you continue to have problems, call our customer service center at 1-800-221-9727 for assistance.
2. Often, account passwords can contain letters and numbers, or upper and lower case letters. These will have to be entered in exactly as they appear. The upper and lower case password protocols have been implemented as a security benefit for your account.
3. If you are still having problems, it might be that the CAPS LOCK on your keyboard is on. If you don't know where this is located, it is on the left hand side of your keyboard just under the TAB key.
1. Once you are ready to check out, there are two steps to selecting a credit card. The first, is by clicking on an icon, or selecting from the drop-down menu.
The second step is the most important. You will want to be sure to check the button on the right that says "PLEASE SELECT".
2. From there, simply scroll to the bottom of the page and click on the "Continue"link.
